Services
Trusted Care Services to Enhance Independence
Taking a holistic approach, our Aging Life Care Professionals develop a person-centered care plan based on strengths and preferences of the client that fosters autonomy and self-determination. This helps ensure that seniors maintain their dignity and independence while receiving the support they need to enjoy the highest quality of life. Our goal is to empower seniors and their families by offering guidance, resources, and professionalism throughout the aging journey.
Initial Consultation
Comprehensive Assessment
Advocacy
Initial Consultation
This is where we begin our journey together. Through a complementary phone consultation, we take the time to learn about your loved one and the challenges your family is facing. We understand that the aging process and chronic illnesses can create significant difficulties in managing care in the home environment, impacting the entire family system. During this initial conversation, we will assess whether the situation could benefit from the support of an Aging Life Care Manager. If we find there is a good fit between our services and your needs, we will outline the next steps, which include a comprehensive home assessment. This assessment will help us gain a deeper understanding of your loved one’s unique circumstances and develop a tailored care plan that addresses their specific needs.
* Services are provided on a private pay basis. Some long-term care policies will cover the cost of a comprehensive assessment.
Comprehensive Assessment
Our Aging Life Care Manager provides personalized care and support for your loved one during the initial visit lasting approximately one -two hours. She will conduct a comprehensive assessment of your loved one’s living environment as well as the cognitive, physical, and emotional health status. This assessment is an opportunity for us to ask clarifying questions and more importantly it allows us to listen for the client’s desires and goals for the future. Together we will collaborate to create a tailored plan of care that aligns with their individual needs and aspirations. After the assessment the Aging Life Care Manager will compile a list of recommendations for the family and/or primary caregiver which will include valuable resources to assist in the care process. If your loved one chooses to move forward with our services, the Aging Life Care Manager will establish a monitoring schedule which will include weekly, bi-weekly, monthly or twice yearly to reassess. During these visits she will monitor how the care plan is progressing and assess the attainability of established goals. If necessary, the care plan will be adjusted or modified to ensure it continues to meet your loved one’s evolving needs. Our goal as Aging Life Care Managers is to provide ongoing support and ensure that your loved one receives the highest quality of care while promoting the client’s independence and well-being.
Advocacy
As your family advocate, our primary role is to ensure that you, your family, and any representatives are fully informed about the care process. We will provide education and updates, facilitating clear communication and collaboration with case managers and health care providers. During hospitalization, our focus will be on making the discharge process as safe and smooth as possible. We will work to develop a clear and comprehensive discharge plan that outlines how your loved one can return home safely. This proactive approach to communication and care planning is essential for reducing hospital readmissions and minimizing unnecessary costs. Additionally, we will oversee the caregivers to ensure they are adequately trained and equipped to provide the highest level of care. This oversight is crucial for maintaining quality care and supporting your loved one’s needs effectively at home. Together we can create a supportive and well-coordinated care experience that promotes health and well-being for the client.
Personal Care
- Assistance with bathing, dressing, and personal hygiene
- Support with incontinence care and bathroom assistance
- Selecting clothing and dressing
- Safety monitoring and fall prevention measures
- Transfer assistance
- And more
Homemaking Help
- Light housekeeping
- Meal preparation
- Home organization (closets and decluttering)
- Laundry
- Phone calls: appointments and travel arrangements
- Writing letters, emails, or other correspondence
- Telehealth with physicians
- Communicating with family members via phone call, email, or text
- Gardening, walking, exercising
Alzheimer’s Care
Our knowledgeable and specially-trained caregivers assist at every stage of Alzheimer’s disease or dementia. We develop a customized plan of care that is focused on maintaining familiar routines, engaging memory care activities, and promoting safety, dignity, and purpose. Additionally, our team can adeptly manage the challenging behaviors associated with the disease to help reduce stress and support family caregivers.Bill Paying and Paperwork
- Sorting and organizing mail
- Writing checks or balancing check book
- Establishing online accounts and bill-pay
- Calls to utility companies for clarification and adjustment
- Preparation for taxes
Tech Support
- Resolving issues with phone, cable, computer, tablet
- Teaching and rehearsing technical skills on various devices
- Education about smart home technology
- Setting up Telehealth appointments
- Teaching, rehearsing online platforms (i.e., Zoom)
Medication Management
- Sorting and ordering medications
- Assisting with medication compliance
Shopping and Errands
- Groceries
- Pharmacy
- Post Office
- Specialty stores, takeout restaurants
- Online shopping assistance
- Goodwill
- Auto dealership or repair
Escort and Transportation
- Doctor’s visits
- Shopping and general errands
- Travel/accompaniment to and from destinations
- Social functions
- Dining out
End-of-Life Home Care
End-of-life home care provides compassionate and personalized support to individuals with a life-limiting illness and their families. Our compassionate caregivers work closely with hospice teams to ensure comprehensive care, offering services such as personal care assistance, companionship, light housekeeping, meal preparation, and more. We focus on comfort and quality of life by providing the support and assistance families need during this challenging time.
Concierge Companionship
in Facilities
- Attending to various personal needs
- Encouragement to attend group outings
- Communication/client advocacy with staff
- Accompaniment to social events
- Collaboration with care management
Care Management
& Home Monitoring
- Home/facility assessments
- Care planning
- Monitoring
- Medication management
- Dementia coaching
- 'Compassionate Conversation' techniques
- Emergency care planning
- Driving evaluation
- Home modification and new technology
- Transitioning from hospital to home and vice versa
- Resources and referrals