FAQs

A. We charge on an hourly and prorated basis. Our initial 20-minute phone call is complementary where we ask the basic issues and determine if you are a candidate for our services. If so, we arrange for an in-home comprehensive assessment.

We are private pay, but most long-term care policies include a care coordination benefit. We will provide documentation to the insurance company for reimbursement. 

A. You will need to sign our Agreement Form which states exactly what type of services we will provide on behalf of yourself or loved one (including consultation), and what we expect from you as the client or client representative. There is no long-term obligation, however, and you may cancel at any time with written notification.

A. The simple answer is “sooner rather than later.”  We are here for you before a crisis, during the crisis, and will help you plan for the aftermath of a hospitalization or skilled nursing discharge.